Shipping at Simple acid is designed to reflect our values: quiet efficiency, transparency, and minimal friction. We handle logistics with precision, ensuring that your chosen objects arrive with the same care they were designed with.

Order Processing

Once your order is placed and payment is confirmed, we typically require 1–3 business days to prepare your shipment. Every item is inspected, packed with intention, and secured using minimal yet protective materials. Our packaging is devoid of unnecessary branding or fillers, in line with our environmental and aesthetic standards.

You will receive an email confirmation with tracking details as soon as your package is dispatched.

Shipping Methods

We offer both standard and express shipping, depending on your location and the dimensions of your order.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days

Please note: these are estimated transit times. Actual delivery may be affected by external logistics issues beyond our control, such as weather delays, customs processing, or regional disruptions.

Shipping Costs

Shipping fees are calculated based on the total weight, size, and destination of your order. These charges will be shown clearly before payment confirmation.

Occasionally, we offer free shipping promotions. When active, they will be visible on our homepage or product pages. Unless otherwise stated, these offers are time-limited.

Minimalist, Responsible Packaging

We package with care, not excess. All orders are packed in recyclable or reusable materials. Our aim is to reduce waste while still ensuring your items arrive safely.

Please reuse or recycle packaging whenever possible.

Tracking Your Shipment

All shipments are sent with tracking capabilities. Once your order is shipped, you will receive a tracking number via email, which can be used to follow your package’s progress.

If you do not receive your tracking email, please check your spam folder or reach out to us at [email protected].

Delays and Lost Shipments

While we strive to ensure timely delivery, unexpected delays may occur. We appreciate your patience and understanding. If you suspect your package has been lost in transit, contact us with your order number and we will investigate and offer solutions.

Incorrect Shipping Information

Please ensure your delivery address is accurate at checkout. Orders shipped to incorrect addresses due to customer error are not eligible for automatic replacements or refunds. If the package is returned to us, we will offer to reship at your expense.

Undeliverable Packages

If your package is returned due to delivery failure, we will notify you by email. Reshipment will only occur after we confirm updated shipping information and receive any applicable additional shipping fees.

Thank you for trusting Simple acid. We ship with precision and calm.